We take pride in providing high-quality services and products to our clients. Please be advised that all sales are final. We do not accept returns, issue refunds, or offer exchanges on retail OR RX products under any circumstances. Services that have been rendered, including treatments performed and packages initiated, are ALSO non-refundable. BEAUTY SAVINGS Accounts (BSAs) are deemed final sale and are not eligible for a refund, or transfer. In the event that a refund is granted as an exception and solely at the discretion of management, a processing fee of 10% will be deducted from the refund total. any discounts or promotional pricing/perks applied at the time of purchase will be reversed, and the resulting balance must be paid in full BEFORE the issuance of any refund.